Small firms need tech support to drive recovery Ben Law, head of GoDaddy UK and Ireland, considers the climate for small businesses, highlighting his firm’s State of the Nation study which shows that there has been a 21% increase in new ventures over the last year. He also points to data showing that micro-businesses make up 96% of the UK’s registered companies, account for 33% of the workforce and 21% of overall turnover. Increasingly, Mr Law says, these businesses are online, adding that before the pandemic small companies “were not as technologically literate as they needed to be to thrive” but now “the story is very different”. Mr Law argues that the tech industry has a responsibility to empower small businesses as they “buoy up the nation’s economic recovery”.